Everything you need to know about B2B payables automation and how to maximize your SnapB2B experience.
Find answers to common questions about SnapB2B
Most organizations are up and running within 3-5 business days. The process includes setting up your AP Inbox, configuring approval workflows, and onboarding your team. For ERP integrations, implementation may take 2-3 weeks.
Yes. We can customize your instance with your corporate colours and logo.
No! SnapB2B is a fully cloud-based platform accessible through any web browser. There's no software to install or maintain on your end.
Yes! We offer a personalized demo and can set up a trial account so you can experience the platform with your own data. Contact us to schedule your demo.
SnaB2B supports the entire Accounts Payable (AP) lifecycle, including: Invoice Capture and Digitalization, Intelligent Matching, Approval Workflows, Paymnet Orchestration, Vendor Portal.
SnapB2B can process invoices in any format - PDF, images (JPG, PNG), emails, and even paper invoices. Our AI OCR technology extracts data with over 96% accuracy regardless of format or layout.
SnapB2B integrates with all major ERP systems including SAP, Oracle, NetSuite, QuickBooks, Microsoft Dynamics, and many others through our universal no-code connector.
Absolutely! SnapB2B offers unlimited customizable workflows with support for complex hierarchies, delegations, and exception rules to match your organization's structure.
Yes. Subtenants can be provisioned upon request to help you manage different business units or subsidiaries within a single ecosystem.
We support ACH, wire transfers, virtual cards, checks, and international payments. Your vendors can choose their preferred payment method through the vendor portal.
Yes. We use bank-level encryption, our platform maintains SOC 2 Type II certification, and follow industry best practices for data security. All data is encrypted in transit and at rest.
Your data is stored in secure, redundant data centers with 99.9% uptime guarantee. We maintain ongoing backups and have comprehensive disaster recovery procedures.
Yes. SnapB2B is compliant with all relevant financial regulations. We maintain detailed audit trails for all transactions.
We provide customer support via email and phone. Enterprise clients receive dedicated account managers and priority support.
Yes! We offer comprehensive onboarding training, video tutorials, documentation, and ongoing training sessions to ensure your team maximizes the platform.
We actively listen to customer feedback and regularly update our platform. Contact your account manager or our support team with feature requests.